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0800 273 780

Request Quote

0800 273 780

Whangarei Contact Details

To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Tony Hickling directly using the following details.

Tony Hickling

Regional Manager: Tony Hickling

“I like to take a solutions-focused approach, understanding customers’ needs and coming up with strategies for them.”

Tony Hickling
Manufactured Trusted Services

Centres we service in the Whangarei district:
Otaika, Whatitiri, Marsden Point, Kauri, Oakleigh, Onerahi, Parua Bay, Matapouri

Commercial Cleaning Services

A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.

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Healthcare

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Offices

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Manufacturing

Education

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Retail

Contract Commercial Cleaning

Your local CrestClean teams are experts at contract cleaning. Our Regional Managers provide your single point of contact. They are responsible for assuring the quality and reliability of our cleaning services. Cleaning is carried out in strict accordance with the ‘Schedule of Duties’ that is provided with every quote and approved by you prior to the contract commencement. Cleaning service times are agreed in advance and the itemised schedule ensures you get exactly what you need.

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Healthcare Cleaning

CrestClean Healthcare delivers specialist cleaning services tailored to New Zealand’s medical and clinical environments. With decades of experience and nationwide coverage, we understand the specific needs of the healthcare sector. Our HealthClean® system ensures consistent, hygienic outcomes across private hospitals, surgeries, and clinics.

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Carpet & Upholstery Cleaning

CrestClean’s qualified and experienced carpet cleaning specialists extend the life of your carpets and improve the health and hygiene in your workplace. Our Carpet Care operators attend specialised training courses to make them experts in carpet cleaning and stain removal. They use the latest portable hot water extraction equipment to guarantee a great result.

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Hard Floor Cleaning and Maintenance

Polishing and restoring your hard floor surfaces is a specialised service. You can count on CrestClean’s well-trained operators to bring back the shine. We use the latest high-tech polishing pads and professional strength polishes to restore a gloss shine to all types of hard floors.

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Commercial Window Cleaning

CrestClean’s Commercial Window Cleaning service provides cost-effective window cleaning for buildings up to four storeys high. No chemicals are used in Pure Water Window Cleaning, which is both economical and environmentally responsible. With the latest carbon fibre extendable poles we will clean windows up to four storeys high without using lifting platforms or ladders, making Pure Water a safer alternative to other commercial window cleaning operations.

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Hygiene Consumables and Services

Through our partnership with Alsco Uniforms and Fresh & Clean we offer an extensive range of consumables, hygiene solutions, and rental equipment with an efficient pick-up and delivery service. We can also arrange hassle-free installation of new hand towel and soap dispensers – often free of charge!

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Property Caretaking

Crest PropertyCare provides reliable property care services for businesses, organisations and schools. Commercial buildings and business premises need regular exterior maintenance to improve their presentation. Whether it’s spraying for moss or sweeping up leaves and windblown rubbish, our property care teams take pride in their work and can help maintain your premises and grounds to a high standard.

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Sanitising Service

Sanitising high-touch surfaces improves workplace hygiene. We use a 2-step process where surfaces are first cleaned to remove soil and biofilm build-up, and then sanitiser is applied. The service is carried out at agreed frequencies i.e. daily, 3 x weekly, or weekly, in addition to our standard cleaning services.

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CrestClean cleaning since 1996

Trusted by over 6,400 customers across New Zealand

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Why choose CrestClean?

1. Consistent quality, every time

CrestClean delivers reliable cleaning for more than 6,400 customers nationwide. Our owner-operators provide a stable, committed team, so you’ll see the same familiar faces who take pride in keeping your site spotless.

2. Industry-leading training

As New Zealand’s largest trainer of cleaning professionals, CrestClean teams receive expert instruction through the Master Cleaners Training Institute. This ongoing training sets the industry benchmark and ensures consistently high-quality service.

3. The CrestClean Standard

Our CrestClean Standard brings together proven processes, skilled people, and regular auditing to guarantee great results every time. You can count on efficient, professional cleaning that never compromises on quality.

4. Professionalism and Security

Every CrestClean team member is security-vetted, uniformed, and carries photo ID for complete peace of mind. With Regional Managers as your main contact and dedicated QA support, you enjoy a smooth, hassle-free experience.

5. Environmental Sustainability

CrestClean leads the way in sustainable cleaning. Our Toitū Enviromark Diamond certification ensures environmentally responsible services, while our Eco Choice Aotearoa‑licensed products create cleaner, healthier workplaces with less environmental impact.

6. Waste Management and Recycling

While we don’t remove waste off-site, our teams help keep your recycling and waste systems running efficiently. We support your waste‑reduction efforts by managing daily collection and ensuring everything goes to the right place.

7. RecycleKiwi®, our flagship community sustainability initiative

RecycleKiwi® helps schools, businesses, and organisations across New Zealand reduce waste with fun, practical recycling education. The RecycleKiwi® Resources Pack gives you everything you need to launch or strengthen your recycling programme.

About Tony Hickling,
Whangarei Regional Manager

Tony has vast experience in the cleaning industry, having previously worked in national sales roles for 3M and Kemsol, where he looked after large customers and distribution partners.

Having grown up in Whangarei, he is committed to supporting the region by building strong customer and franchisee relationships to ensure excellent service delivery.

“I love this business because it gives me the opportunity to help people to achieve their goals of becoming franchisees. Together we provide the best service and solutions for our customers.”

Tony Hickling

“Cleaning is something that everybody needs to do, it’s always going to be a service that’s required and I find it really interesting too. There’s a lot of hands-on type work, with machinery and new technology that’s involved in the industry as a whole.”

CrestClean Whangarei is a Proud Member of:

Standards & Compliances

We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.

    Training & Skills Development

    Training and Skills Development

    Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.

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    Cleaning professional training new personnel
    Health & Safety

    Health & Safety

    Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.

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    Window cleaner with cleaning in progress sign showing, and wearing safety vest
    Environment & Sustainability

    Environment & Sustainability

    Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.

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    CrestClean cleaner with butterfly on shoulder depicting environmental sustainability concept
    Security Vetting and Insurance

    Security Vetting and Insurance

    Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.

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    Customer Care

    Customer Care

    Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.

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    CrestClean poised for success after record-breaking round of Regional Team Meetings

    CrestClean poised for success after record-breaking round of Regional Team Meetings

    On Saturday, the 15th and final Regional Team Meeting (RTM) for 2024 concluded in Auckland with over 300 franchise owners in attendance. The RTM tour wrapped up on a positive note, with franchisees displaying high levels of engagement and optimism. CrestClean Managing Director, Grant McLauchlan says the 2024 round of Regional Team Meetings was the…

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    CrestClean on the road – biannual audits ensure vehicle excellence

    CrestClean on the road – biannual audits ensure vehicle excellence

    CrestClean takes health and safety seriously, and that commitment extends to ensuring all franchisee vehicles meet specific criteria.  Health Safety and Wellbeing Leader, Ian Noon, has been diligently conducting audits to ensure all 740 vehicles meet the company’s high standards – and he’s doing it twice a year! Ian’s commitment has taken him across the…

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    The importance of regular carpet cleaning in offices and workplaces

    The importance of regular carpet cleaning in offices and workplaces

    As winter approaches, offices and workplaces become busier as staff spend more time indoors. While carpets add warmth and aesthetic appeal to commercial spaces, they can also host a range of allergens, bacteria, and contaminants that may affect indoor air quality and the overall appearance of the space. Regular carpet cleaning, versus ‘spot cleaning’, is…

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    CrestClean supports Homes of Hope in creating safe haven for vulnerable children

    CrestClean supports Homes of Hope in creating safe haven for vulnerable children

    Homes of Hope is a non-profit organisation in Tauranga that offers safe, nurturing homes for children who have experienced trauma and other services such as Child Centred Play Therapy, whānau support, parenting support and supervised access. The therapeutic foster care model means siblings can stay together in a stable home for as long as needed.…

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    CrestClean exceeds Ministry of Education standards for preschool cleans

    CrestClean exceeds Ministry of Education standards for preschool cleans

    The Ministry of Education (MoE) has outlined strict expectations regarding acceptable cleaning chemicals in Early Childhood Education (ECE) centres. While Public Health recommends bleach-based disinfectants to combat pathogens in ECE environments, the MoE recognises the drawbacks of using bleach. It doesn’t effectively kill certain germs like giardia and cryptosporidium and can produce strong fumes that…

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    CrestClean Services FAQs

    How do you manage security and access to our premises?

    All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.

    Will we have the same cleaning team each time?

    Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.

    How do you maintain consistent cleaning standards?

    Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.

    What happens if we’re not satisfied with part of the cleaning service?

    Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.

    Can the cleaning service be tailored to our workplace?

    Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.

    How can we communicate requests to our cleaning team?

    A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.

    Can you provide additional cleaning when our needs change?

    Yes. CrestClean offers a full range of additional and specialist services that can be arranged alongside your regular cleaning programme whenever your needs change – simple speak to your Regional Manager and they will organise what is required. 

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